FREQUENT QUESTIONS

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WHAT ALLERGENS ARE PRESENT IN YOUR CHOCOLATE?

Our products are produced on shared equipment that processes products containing milk, peanuts and other tree nuts. Our quality department purges and thoroughly cleans equipment between flavors containing these allergens to reduce the risk of cross contamination; however, there is the possibility of trace amounts of allergens being present due to shared equipment.

HOW MANY DIFFERENT BUG BITE TRADING CARDS ARE THERE IN THE SERIES?

Keeping track of your collection? Each insect trading card is marked with identifying info. There are two sets of cards. You can identify the two sets by looking for a white bee (Set 1) or butterfly (Set 2) image on the upper right hand corner of the back of each card. There are 50 cards in Set 1 and 48 cards in Set 2. Each card is numbered on the backside, example “CARD 43/48.” Using this numbering system, you can identify which ones you need to complete your set.

EXPLAIN “COCOA CONTENT”.

The cocoa content of each Endangered Species Chocolate product is stated on the wrapper. Cocoa content refers to the amount of the chocolate product that is made of the three cacao components – chocolate liquor, cocoa butter and cocoa powder. The percentage of cocoa solids present in the chocolate is a great indicator of a chocolate’s quality and flavor.

Chocolates with high cocoa contents possess a richer, more intense flavor. Also, antioxidant health benefits can be found in high cocoa content chocolate. Our milk chocolates have 43-48% cocoa contents. Our dark chocolates have 70-88% cocoa contents.

CAN MY NONPROFIT GROUP FUNDRAISE WITH YOUR CHOCOLATE?

Yes! Endangered Species Chocolate offers discounted pricing to 501c3 non-profit groups for fundraising purposes. Fundraising purchases can be resold or auctioned to generate funds or given as thank you gifts for supporters and volunteers. Please contact Customer Service to set up a fundraising account. Customer Service p. 317.387.4372x133 | f. 317.387.5372 | e. info@chocolatebar.com

IS YOUR CHOCOLATE DUTCH PROCESSED (ALSO KNOWN AS “ALKALI ADDED” OR “EUROPEAN STYLE”?

No, Endangered Species Chocolate’s products are not processed using the Dutch Alkaline Process (a method of treating chocolate with alkali to neutralize cocoa's naturally bitter taste). We rely on the quality of the cocoa bean to achieve a consistent and harmonious flavor profile. It is harder and more expensive to go this route, but we believe it results in a more premium product and adheres to our natural stance. Additionally, Dutch cocoa provides less antioxidants than natural cocoa because the alkali process destroys some of the flavanols (the powerful antioxidants found in chocolate).

WHAT IS ETHICAL TRADE? IS THAT SIMILAR TO FAIR TRADE?

Our cocoa is 100% ethically traded. This means we buy our cocoa from small properties that adhere to criteria that ensure farmers humane working conditions and a fair price for their crop. Sustainable agricultural practices are also employed to support and sustain the habitats and communities of these cacao farming regions. You can learn more about how our ethical trade chocolate supports farmers and farmland in the Ethical Trade section of our website.

HOW DO I KNOW IF MY CHOCOLATE IS WITHIN ITS EXPIRATION DATE?

Each Endangered Species Chocolate product is stamped with an ENJOY BY expiration date. If you purchased expired product, please return the chocolate to the purchase location for an exchange or refund.

ARE YOUR CHOCOLATES GLUTEN-FREE?

Endangered Species Chocolate products are CERTIFIED GLUTEN-FREE™ by the Gluten-Free Certification Organization. This certification allows us to feel 100% confident in recommending products to customers with Celiac Disease. Look for the “Certified Gluten-Free” symbol on each label. Seasonal and specialty items may not carry this certification; please consult our Gluten-Free certificate for a listing of all products that hold this certification.

IS YOUR CHOCOLATE NON-GMO?

All of our dark chocolate products are Non-GMO Project Verified. Currently the Non-GMO Project is unable to provide us with non-gmo verified options for dairy ingredients. Once they secure a viable dairy source, we will move forward to gain non-gmo verification for our milk chocolate products.

DO YOU OFFER PRODUCT SAMPLES OR COUPONS?

At this time we do not mail out samples or coupons but invite you to join our email list to receive news and special promotions such as coupon codes and discounts.

WHAT IS THE BEST WAY TO STORE CHOCOLATE?

Keep your chocolate in a cool, dry place (optimum conditions being 65°F, 50% humidity). Store away from strong odors such as coffees and perfumes to protect your chocolate’s flavor. Check the ‘Enjoy By’ date, which is stamped on each product to help you ensure freshness.


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